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If you do not find the answer to your questions within our webpages, please contact the support
hotline. Our support team consists of experts from a variety of fields.
You will get assistance from electrophysiologists, electrochemists, electrical engineers, and
software engineers. You may contact our hotline either by phone, fax, or e-mail:
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Phone: (++49) 6325 - 95 53 0
Fax: (++49) 6325 - 95 53 50
e-mail: support@heka.com
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Usually the most efficient way is to give us an e-mail, please remember to include the specifics of
your experimental system (i.e. amplifier type, software version, MacOS or Windows). In the "get help"
section of the website, you will find a prepared support request form.
We regret that technical support is no longer provided for the following HEKA products:
EPC-5, Atari software, TIDA 3.0 and older, Pulse 8.40 and older.
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